Remote Support
We currently offer you the peace of mind of having a skilled expert on the end of a telephone, who will be able to take over your PC using sophisticated software to either view your problems or Remote Control the Server with your consent.
Pay as you go Remote PC Support available worldwide
Flexible payment options for remote PC support when you need it
Our remote pay-as-you-go PC support service allows you
to have a IT Dept when you need one. You purchase credits
for remote PC support in units of 60 minutes, and can then use the remote
PC support service charged per minute as and when you need it through
arranging an appointment time. Credits for our remote PC support never run
out, and you can top-up your account whenever you want. This
provides for the ultimate in flexible, affordable remote technical support. Our
Remote PC Support service is carried out by a qualified Microsoft
consultant over a secure encrypted connection.
The Advantages of Remote PC Support
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Fast
Fix your problems quickly and efficiently, with the majority of issues solved in the same session by a qualified Microsoft Consultant. -
Cost Effective
As an on-site visit is avoided, the costs associated with support are minimised and any unused credits are stored for your future use of our remote PC support service. -
Available to all
Assuming you have a working internet connection, and are running an English version of a Microsoft Windows Operating system, remote support is available to you anywhere in the world. Whilst the connection will be faster and the problem solved quicker if you have a high-speed broadband internet connection, the remote PC support service is still available to users or small businesses with simple dial-up internet access.
What are Remote PC support limitations ?
There are some issues that remote support is unable to fix and an onsite visit would be necessary, for example :
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Network / Internet connection problems - as the service relies on a working internet connection, this type of problem cannot be solved using our web-based remote support.
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Hardware problems - modems / memory etc - hardware problems that cause the machine not to start-up or affect its internet connection again will require an onsite visit. (Though we may be able to diagnose if the problem is hardware related)
Buy Remote Support credits |
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 30 minutes |
1 Hour |
2 Hours |
| £20 | £30 | £55 |
If you would like to purchase Remote support please E-mail us Remote Support E-mail
Active Directory Health Check
The Active Directory Health Check examines your current Microsoft directory service environment, detects any deficiencies or problems and
provides appropriate recommendations
Right click on the text to download this document. Active Directory Health Check an Introduction.pdf
If this is of interest to you please send an E-mail to us by using our contacts page.
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